We love our customers and many of them love us back. Being in any service oriented business one expects to be treat with dignity, courtesy and kindness. We watch what we say, try to wipe our feet, clean up, be punctual and just set a plain good example.
Most contractors give free estimates. We are flexible so as to meet your schedule. Burn up our gas and time to maybe have an opportunity to serve you. The expense of these "free estimates" are borne by the contractor and are a part of the business.
How many people actually appreciate the costs in money and time that we expend for your benefit? I say that most do, but many show a great lack of respect. They could care less about a contractor's time spent away form his family, the costs incurred if they think of it at all.
So, you may ask. Why the rant? Because you can't take the time to let me know that (a:) you received the proposal and (b:) that you have made a decision about the job.
A little "thank you for coming out and providing this estimate" would be nice. We get that often. but some where, some how, many people just forget how much that little kindness means to a guy or gal who went out of their way to provide a "free" estimate.
Show you appreciation. Even if you did not choose us. Contact your contractor and let him know you appreciated the time they took out of their busy day, for you. It will make their day and set you apart from the crowd.
Thursday, October 27, 2011
Wednesday, October 5, 2011
We got "Quoted"!
The Recent issue of "Taste Of The Bay Magazine" asked us about some recent trends in painting and our views on a few subjects. They took Family Professional Painting's answers and included them in both the article and a side bar.The October issue is out, but the website as of now has not been updated.
Due to editing, they got the gist of what we were saying correct, but the numbers are off. So here are the actual answers copied and pasted from the email:
If you are willing to be quoted, please answer the following for me:
1] Regarding color: What are the trends in color choice you are seeing this year?
The big trend has been bringing nature indoors. Muted greens seem to be the color of choice followed by tans. Also pure white on trim is slowly being replaced by off whites and creams.
2] Regarding paint in general: What are some of the major factors people should consider when choosing a paint for their home (interior paint primarily).
First, stick with the premium products. They cover better and retain color longer in sunny areas and tend to touch up easier.
Second, think about paints that are washable and scrubable. If you have pets or children, you will get mess on the walls. Having the ability to clean the surface prolongs the time between having to repaint. Staircases, (why don't kids use the handrails?) bathrooms and hallways are prime candidates for dirty handprints
3] Are there any myths or misconceptions people tend to have when choosing paint?
Three big misconceptions are that that you need a shiny satin or semi gloss paint to be able to clean it and that cheap paints are just as good as premium paints. Last is that enviromentally safe paints don't work.
There are some excellent matte/flat paints that offer a durable washable/scrubable coatings. Benjamin Moore's excellent Aura line and Berh Flat Enamels come to mind.
Second, cheap paints are just that, cheap. Manufacturers have to cut corners somewhere and that is usually in the resins and colorants made into the paint.
Say you are painting a room and you can either spend $40.00 on paint or $100.00 on paint. The cheap paint burnishes (leaves a shiny spot) the first time you try to clean it and after 3 years it just looks poorly. Now you decide to re-paint. That material cost you $13.33 per year.Same color and room with premium materials. A good washable paint and it looks good for 10 years before it needs to be re-painted. That material only cost you $10.00 per year and saved you a lot of headache. Premium paints are a better long term investment.
When "green" paints first hit the shelves, they left something to be desired. Most were harder to work with, covered poorly and just didn't last. Technology has finally caught up and some of the best paints out there are enviromentally sound products. In fact all of the waterbourne paints available in the area are vastly more green than just 5-10 years ago.
Not a huge difference and they can't be blamed for editing. (I get longwinded) Of course we are always happy to receive any publicity and would like to thank Kimbra Cutlip and Taste Of The Bay Magazine.
Due to editing, they got the gist of what we were saying correct, but the numbers are off. So here are the actual answers copied and pasted from the email:
If you are willing to be quoted, please answer the following for me:
1] Regarding color: What are the trends in color choice you are seeing this year?
The big trend has been bringing nature indoors. Muted greens seem to be the color of choice followed by tans. Also pure white on trim is slowly being replaced by off whites and creams.
2] Regarding paint in general: What are some of the major factors people should consider when choosing a paint for their home (interior paint primarily).
First, stick with the premium products. They cover better and retain color longer in sunny areas and tend to touch up easier.
Second, think about paints that are washable and scrubable. If you have pets or children, you will get mess on the walls. Having the ability to clean the surface prolongs the time between having to repaint. Staircases, (why don't kids use the handrails?) bathrooms and hallways are prime candidates for dirty handprints
3] Are there any myths or misconceptions people tend to have when choosing paint?
Three big misconceptions are that that you need a shiny satin or semi gloss paint to be able to clean it and that cheap paints are just as good as premium paints. Last is that enviromentally safe paints don't work.
There are some excellent matte/flat paints that offer a durable washable/scrubable coatings. Benjamin Moore's excellent Aura line and Berh Flat Enamels come to mind.
Second, cheap paints are just that, cheap. Manufacturers have to cut corners somewhere and that is usually in the resins and colorants made into the paint.
Say you are painting a room and you can either spend $40.00 on paint or $100.00 on paint. The cheap paint burnishes (leaves a shiny spot) the first time you try to clean it and after 3 years it just looks poorly. Now you decide to re-paint. That material cost you $13.33 per year.Same color and room with premium materials. A good washable paint and it looks good for 10 years before it needs to be re-painted. That material only cost you $10.00 per year and saved you a lot of headache. Premium paints are a better long term investment.
When "green" paints first hit the shelves, they left something to be desired. Most were harder to work with, covered poorly and just didn't last. Technology has finally caught up and some of the best paints out there are enviromentally sound products. In fact all of the waterbourne paints available in the area are vastly more green than just 5-10 years ago.
Not a huge difference and they can't be blamed for editing. (I get longwinded) Of course we are always happy to receive any publicity and would like to thank Kimbra Cutlip and Taste Of The Bay Magazine.
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