We love our customers and many of them love us back. Being in any service oriented business one expects to be treat with dignity, courtesy and kindness. We watch what we say, try to wipe our feet, clean up, be punctual and just set a plain good example.
Most contractors give free estimates. We are flexible so as to meet your schedule. Burn up our gas and time to maybe have an opportunity to serve you. The expense of these "free estimates" are borne by the contractor and are a part of the business.
How many people actually appreciate the costs in money and time that we expend for your benefit? I say that most do, but many show a great lack of respect. They could care less about a contractor's time spent away form his family, the costs incurred if they think of it at all.
So, you may ask. Why the rant? Because you can't take the time to let me know that (a:) you received the proposal and (b:) that you have made a decision about the job.
A little "thank you for coming out and providing this estimate" would be nice. We get that often. but some where, some how, many people just forget how much that little kindness means to a guy or gal who went out of their way to provide a "free" estimate.
Show you appreciation. Even if you did not choose us. Contact your contractor and let him know you appreciated the time they took out of their busy day, for you. It will make their day and set you apart from the crowd.
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